Terms & Conditions
Terms and Conditions - General Conditions of Sale for LakeHouse Media and its sub brands Midlife in Italy, Flytta till Fjällen etc.
Article 1: Scope of Application
These General Conditions of Sale apply to all transactions concluded through the websites and platforms of LakeHouse Media and its sub brands, including but not limited to lakehousemedia.se, midlifeinitaly.com and flyttatillfjallen.se etc. A "client" or "customer" refers to any natural or legal person who places an order with LakeHouse Media and its sub brands, validated via our authorized payment processors.
By placing an order, the client confirms that they have read, understood, and accepted these General Conditions of Sale in their entirety.
Article 2: Age Restrictions
LakeHouse Media only accepts clients who are at least 16 years of age for the purchase of digital products (e.g., templates, e-books, digital courses) and at least 18 years of age for the purchase of services (e.g., coaching, workshops, seminars).
We make reasonable efforts to restrict access to our websites, products, and services accordingly. Although the content of our products and services is not of a harmful or shocking nature, we choose to target a mature audience capable of understanding the implications and responsibilities associated with entrepreneurship and the digital economy.
Any newsletter subscriber who does not meet the minimum age requirement of 16 will be removed from our database promptly upon this being brought to our attention. Any customer who does not meet the applicable age requirement is not permitted to purchase our products or services, and any such transaction may be voided.
Article 3: Prices and VAT
Our prices are displayed in U.S Dollar (USD), EURO or SEK. Prices shown to consumers in Sweden include applicable VAT unless otherwise stated.
VAT is charged in accordance with applicable EU regulations. For business customers (B2B) who provide a valid EU VAT identification number, the reverse charge mechanism applies where permitted by law.
LakeHouse Media reserves the right to adjust prices at any time. However, the price applicable to any given order will be the price displayed at the time the order is placed.
Article 4: Payment
Payment is due immediately upon placing the order, including for pre-order products.
Accepted payment methods include credit card (Mastercard, Visa), Apple Pay, and PayPal. Cards issued by banks domiciled outside Sweden must be international bank cards.
Secure online payment is processed through the external platforms of Stripe and PayPal. All payment information transmitted is encrypted in accordance with industry security standards and cannot be read during transport over the network. LakeHouse Media does not have access to your full card number, CVV (Card Verification Value), or other sensitive payment credentials. We may store only the card type and last four digits for identification purposes.
Any guarantee as to the security of the payment process is entirely the responsibility of Stripe and PayPal respectively. For more information, please refer to their respective privacy and security policies.
Article 5: Delivery
Our products are digital in nature. Delivery is made electronically to the email address you provided when placing your order. Please take particular care to ensure that the email address you enter is correct.
Access to digital products and content is typically provided immediately upon confirmation of payment. Any risk associated with the use of the delivered products passes to you upon delivery.
Article 6: Right of Withdrawal, no refunds on digital products
Under the EU Consumer Rights Directive (Directive 2011/83/EU), as implemented in Swedish law through the Act on Distance Contracts and Off-Premises Contracts (SFS 2005:59), you have the right to withdraw from a distance purchase within 14 days without giving any reason. However, specific exceptions apply to digital content and services as described below:
6a. Digital content (not supplied on a tangible medium)
For purchases of digital content and products that is not supplied on a tangible medium (e.g., downloadable files, online course access, digital templates), you acknowledge and agree that:
• You give your express consent for performance (i.e., delivery of the digital content) to begin immediately upon purchase, during the withdrawal period; and
• You acknowledge that by giving such consent, you lose your right of withdrawal once the digital content has been fully delivered or access has been granted.
This consent is obtained through a clearly marked checkbox during the checkout process.
6b. Services (consulting, coaching, workshops, seminars)
For purchases of services, the 14-day withdrawal period begins on the day the contract is concluded. If you request that the performance of the service begins during the withdrawal period, you will be required to:
• Give your express prior consent for the service to begin before the withdrawal period has expired; and
• Acknowledge that you will lose your right of withdrawal once the service has been fully performed.
If you withdraw from a service contract after performance has begun but before it is completed, you will be required to pay an amount proportionate to what has been provided up to the point you communicated your withdrawal.
6c. How to exercise your right of withdrawal
To exercise your right of withdrawal for services, you must inform us of your decision by an unequivocal statement. You may do so by contacting us at:
LakeHouse Media
Pernilla Öberg
Vallrun 508,
835 63 Föllinge, Sweden
Email: info@lakehousemedia.se
To meet the withdrawal deadline, it is sufficient for you to send your communication before the 14-day period has expired.
6d. Effects of withdrawal
If you withdraw from the contract, we will reimburse all payments received from you without undue delay, and in any event no later than 14 days from the day on which we are informed of your decision to withdraw. We will carry out the reimbursement using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of such reimbursement.
6e. Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract)
To:
LakeHouse Media,
Pernilla Öberg,
Vallrun 508,
835 63 Föllinge, Sweden.
Email: info@lakehousemedia.se
I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following digital product/service:
Ordered on:
Name of consumer(s):
Address of consumer(s):
Date:
Signature (only if submitted on paper):
Article 7: Protection of Personal Data
LakeHouse Media processes personal data in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and applicable Swedish data protection legislation.
We collect and process personal data only to the extent necessary for the performance of our contractual obligations, compliance with legal requirements, or where you have given your consent.
You have the right to:
Access the personal data we hold about you
Request rectification of inaccurate data
Request erasure of your data ("right to be forgotten")
Object to or request restriction of processing
Data portability
Lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at www.imy.se
By subscribing to our newsletter, you consent to receiving emails containing information and promotional offers from LakeHouse Media and the sub brand you gave consent to when opting in. Consent for marketing emails is collected through an explicit opt-in mechanism. You may unsubscribe at any time by clicking the "Unsubscribe" link included at the bottom of every email.
For full details on how we collect, use, store, and protect your data, please refer to our Privacy Policy ››
Article 8: Accessibility
LakeHouse Media is committed to ensuring that our websites, products, and services are accessible to as many people as possible. We strive to comply with the European Accessibility Act (EAA, Directive (EU) 2019/882), which became applicable on 28 June 2025.
We are aware that parts of our websites and services may not yet be fully accessible to everyone. We continuously work to improve accessibility by following technical developments and updating our systems as new solutions become available. You can read our Accessibility policy here ››
If you discover accessibility issues or need content in an alternative format, please contact us at adm@lakehousemedia.se and we will do our best to assist you.
Article 9: Dispute Resolution
If you are dissatisfied with a product or service purchased from LakeHouse Media, we encourage you to contact us first at info@lakehousemedia.se so that we can attempt to resolve the matter directly.
If we are unable to reach a satisfactory resolution, you may file a complaint with the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN):
ARN
Box 174,
101 23 Stockholm, Sweden
ARN provides an impartial, out-of-court assessment of consumer disputes. ARN's recommendations are not legally binding, but most businesses follow them. Please note that ARN does not review all types of disputes and that a minimum purchase value may apply.
You may also contact the Swedish Consumer Agency (Konsumentverket) for general consumer guidance at www.konsumentverket.se.
Article 10: Governing Law and Jurisdiction
These General Conditions of Sale are governed by and construed in accordance with the laws of Sweden. Any disputes arising from or in connection with these terms shall be submitted to the competent courts of Sweden.
Article 11: Company Information
Company name
LakeHouse Media
Legal form
Enskild firma (Sole proprietorship)
Proprietor
Pernilla Öberg
Registered address
Vallrun 508, 835 63 Follinge, Sweden
Organisation number
690203-4625
VAT number
SE690203462501
F-skatt
Approved
Website
Article 12: Contact
If you have any questions about these terms and conditions, please contact us:
Email:
Address:
LakeHouse Media,
Vallrun 508,
835 63 Föllinge, Sweden
Last updated: February 26, 2026
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